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How 88ff Handles Your Personal Information

When you open an account with us, add a JazzCash or Easypaisa wallet, or contact support, you share personal data with 88ff.

Account data protectedJazzCash & Easypaisa wallet details securedNo data sold to third partiesYour access rights respectedContact us to request changes
88ff How 88ff Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct or delete personal data we hold on your account, our support team handles those requests directly. Raise a data query through any of the channels below and we will respond with next steps. Where verification is needed — for example, to confirm you own the account before releasing data — we will walk you through the process.

Live Chat Open the chat window from any page while logged in. Identify your query as a data or privacy request and an agent will pick it up.
Email Support Write to our support address with your registered account email in the subject line. We aim to acknowledge privacy requests within one business day.
Account Settings Some data corrections — display name, linked mobile wallet number — can be updated directly inside your account settings without contacting support.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use encryption on data in transit and apply access controls so that only the systems and staff that need your information can reach it. Cookies on 88ff record session state and payment-flow progress — they do not track you across other websites. You can manage cookie preferences through your browser settings at any time without losing your account access.

Encrypted Connections

All data between your device and our servers travels over SSL. This covers login, account updates and any payment detail you enter during a deposit flow.

Cookie Controls

Session cookies keep you logged in during a visit. Analytics cookies help us fix broken flows. You can block non-essential cookies in your browser without affecting your account wallet.

Retention and Deletion

We keep account records while your account is active. After closure, data is retained for the period required under applicable rules, then deleted or anonymised.

Access Verification

Before we release any account data to you, we verify ownership through the registered mobile number or email — the same OTP path you use at login.

Questions About Your Privacy on 88ff

Common questions about how your personal data is handled, what rights you have, and how to act on them.

We collect your name, contact details and the mobile wallet you link — JazzCash, Easypaisa or Raast. Device and session data is also logged to secure your account against unauthorised access.

No. Payment authorisation stays inside your wallet app. We only receive a transaction confirmation token once your wallet has processed and approved the payment on its own.

Yes. Contact support via live chat or email from your registered address. We verify your identity through the OTP path first, then provide the data held on your account.

Data is kept for the period required under applicable rules in the regions where we operate, then deleted or anonymised. Exact retention depends on local law where your account is registered.

Only with service providers like payment processors and fraud-screening tools, under strict data-processing agreements. We do not sell or trade your personal data to marketing companies.

Raise a deletion or correction request through live chat or email. Some details — like your linked wallet number — can be updated directly in account settings without contacting support.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.